'Mouser overseas shipping trap'
SM Ling wrote:
My experience with them has been just the opposite (but I am in the USA).
Several times they have upgraded shipping from UPS Ground to UPS Second Day
Air at no extra cost. I have no idea what the criteria is, since they email
me the shipping information after I have submitted the order, indicating the
change in shipping. I don't know why they treat their overseas customers so
Brian B. Riley
|Mouser upgrades to 3rd day shipping charging you ground rates for
orders totaling over $100. They upgrade to second day for orders over
My experience with Mouse, placing an average of 3 orders every two
weeks has been nothing but positive.
As for over seas shipping ... its a nightmare 40% of my business is
overseas ... the regulations have significantly changed for the last
two springs and even the postmasters don't always know what s going
on. My wife is a PMR (Post Master Replacement) and I have seen the
chatter on the PM's private lists months after the changes even the
PMs aren't sure how to charge stuff.
If you are shipping something outside of the US or Canada and want to
insure it, then it must get a full customs form (the white one, not
the abbreviated green form) and ship it Priority, $18 minimum for up
to the first pound (can go as high as $29 depending on the destination
country) plus insurance ... oh yeah, about that insurance, here's a
whole lot of countries whose reputation for postal theft is so bad
that no insurance is available at any price. We American's may have a
bad reputation as lawless would-be cowboys, but in the USA almost no
one with any sense at all messes with the US mail ... the US Postal
Inspection Service boys make Rambo look like a wimp! No second
chances, no slack, the mail is sacred, period! In four years I have
lost two domestic packages. In the last 16 months I have lost 8
packages to Europe, three to the Far East (count was 4, but I had a
package to New South Wales, Australia just find its way back to me
after 4 months!)
Mouser isn't trying to trap anyone. I have found them forthcoming and
honest. Its just that dealing with shipping beyond the pale of the
USA is a rip-roaring PITA! If mine weren't a part time business, I
would have to charge $40 bucks for any overseas shipment to
appropriately compensate for the labor involved ... but I am retired
and cheap to feed, so I don't.
On Jul 10, 2008, at 11:22 AM, Steve Moulding wrote:
cheers ... 73 de brian riley, n1bq , underhill center, vermont
<http://web.mac.com/brianbr/> Tech Blog
Home of the
K107 Serial LCD Controller Kit FT817 Power Conditioner Kit
Tab Robot Laser Tag Kit MSP430 Chips and Connectors
Propeller Robot Controller SX48 "Tech Board" Kit
PICAXE chips and accessories Freeduino systems
William \Chops\ Westfield
On Jul 10, 2008, at 3:22 PM, Brian B. Riley wrote:
> My experience with Mouse, placing an average of 3 orders every two
> weeks has been nothing but positive.
My few experiences have been fine too, but it did REALLY annoy me
that they don't tell you how much shipping is going to cost until
it is too late to do anything about it. I mean, if rinky-dink
tiny little sellers can do it, a significant merchant like mouser
should have no troubles at all.
> > My experience with Mouse, placing an average of 3 orders every two
> > weeks has been nothing but positive.
> My few experiences have been fine too, but it did REALLY annoy me
> that they don't tell you how much shipping is going to cost until
> it is too late to do anything about it. I mean, if rinky-dink
> tiny little sellers can do it, a significant merchant like mouser
> should have no troubles at all.
If you are non-USA buyers, and trusted Mouser, you would be more than annoy
because the shipping fee would be more than 4 times of what was put up.
Actually I was a bit slow to notice until now, the past few orders skipped
my notice as I was too busy getting on with work.
Part of the reason for the high overseas fee is a Mouser catalog shall be
included with the order each and every time without asking. The catalog
shall likely be bigger and heavier than all the parts combined.
I have been trying to convey the problems to their local representative last
month, but either they do not have a clue or they do not care about the
More... (looser matching)
- Last day of these posts
- In 2008
, 2009 only
- New search...