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'MeLabs charges for Epic Upgrades now...'
2000\01\23@021152 by Darren King

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Whats this all about.  Why do they want to change the ounce great value
programmer into something I would rather sell and get a PicStart even its
more expensive its better than the EPIC will ever be and the only reason I
got it was because it was cheap.  Though the Canadian to american exchange
kind of ate that away too.  Now I lost my software and they want to sell it
to me again.  I should be able to get free upgrades as part of their
support.  I could have downloaded the software in 15 seconds.  Now I would
have to wait for them to ship it to me.  Bastards!

Darren King

2000\01\24@062923 by Jim Robertson

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At 02:12 AM 1/23/00 -0800, you wrote:
>Whats this all about.  Why do they want to change the ounce great value
>programmer into something I would rather sell and get a PicStart even its
>more expensive its better than the EPIC will ever be and the only reason I
>got it was because it was cheap.  Though the Canadian to american exchange
>kind of ate that away too.  Now I lost my software and they want to sell it
>to me again.

If you have proof of purchase then they could be more accommodating.


I should be able to get free upgrades as part of their
>support.

Have to disagree with this. There are R&D costs to pay for and a software
update can involve considerable expense especially if it is adding support
for radically different programming algorithms as is the case with the
EPIC and the support for the 17Cxxx parts. Also, the problem MeLabs faces
is that their EPIC is a generic "TAIT STYLE" programmer. This means that
anyone with a similar design (and there are many) could use their software
for free and MeLabs will not see one cent in return for all their R&D.

I think MeLabs policy is the right one. They are making a dollar on their
work and therfore they are able to meet their obligations to support all those
who have purchased their programmer.

>I could have downloaded the software in 15 seconds.  Now I would
>have to wait for them to ship it to me.  Bastards!

Don't call them Bastards for that. You will quickly run out of adjectives
for those who do do far worst things. ;-)


>Darren King
>
Regards,

Jim Robertson
NEWFOUND ELECTRONICS
________________________________________
Email: spam_OUTnewfoundTakeThisOuTspampipeline.com.au
http://www.new-elect.com
MPLAB compatible PIC programmers.
________________________________________

2000\01\24@103252 by Randy A.

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I agree with Jim on this one.  I know that if I spend hours or even weeks
doing the R&D required for a new design or piece of software I wouldn't give
it away.  Try getting free upgrades from the major software suppliers such as
Lotus, Microsoft etc.  you won't have much luck with them either.

Regards,
Randy A.

2000\01\24@141523 by Darren King

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> At 02:12 AM 1/23/00 -0800, you wrote:
> >Whats this all about.  Why do they want to change the ounce great value
> >programmer into something I would rather sell and get a PicStart even its
> >more expensive its better than the EPIC will ever be and the only reason
I
> >got it was because it was cheap.  Though the Canadian to american
exchange
> >kind of ate that away too.  Now I lost my software and they want to sell
it
> >to me again.
>
> If you have proof of purchase then they could be more accommodating.

Proof?  You mean mail them something back and wait for that too?  I somehow
don't think that matters they just want me to pay for the new soft.  I just
purchased adapters for the programmer that are very over priced.  A PLCC
socket that cost nearly $80 after conversion and shipping.  If I'd know what
it was I could have built one myself for $5.  It was composed of a 2$ socket
(not ZIF) and a circuit board.  I'm a student and I can't afford to be
continually robbed by MeLabs.  I bought the programmer cause they CLAIMED on
their website to support the PIC17 series in the next version of their
software and to support new pics through a software upgrade.  At the time I
could check out the site and see the software and then thought OK this is a
great product.

{Quote hidden}

those
> who have purchased their programmer.

Why don't they make a Credit Card download option.  This to me seems the
only solution.  I hate waiting for a disk that could have been downloaded in
seconds.  Either way I think that I should buy a new programmer.  This ones
useless now.

> >I could have downloaded the software in 15 seconds.  Now I would
> >have to wait for them to ship it to me.  Bastards!
>
> Don't call them Bastards for that. You will quickly run out of adjectives
> for those who do do far worst things. ;-)

No, thats pretty much my adjective for everything...

Darren King

2000\01\24@223245 by Eric Aos

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<snip>
> I should be able to get free upgrades as part of their
> >support.
>
> Have to disagree with this. There are R&D costs to pay for
> and a software
> update can involve considerable expense especially if it is
<snip>

I would normally agree with you. But it was noted on their website that
you could download upgrades freely. This was the reason I spent the
extra bucks, and bought the EPIC. There are certainly cheaper
alternatives out there.

Eric Aos

2000\01\24@224937 by Sean Breheny

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I find it strange that this happened. Just a couple of months ago, they DID
allow you to DL their new windows-based software. It USED to be their
policy that you had to send in a small fee and your original disk. I wonder
why they changed and then changed back again?!

Sean

At 07:41 PM 1/24/00 -0800, you wrote:
>
>I would normally agree with you. But it was noted on their website that
>you could download upgrades freely. This was the reason I spent the
>extra bucks, and bought the EPIC. There are certainly cheaper
>alternatives out there.
>
>Eric Aos
>
|
| Sean Breheny
| Amateur Radio Callsign: KA3YXM
| Electrical Engineering Student
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