> 1. David L. Jones has a regular video blog, in one issue of which he
> reviews
>    (and has some criticisms of  Pickit 3)
>
>
> http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/
>
> 2. He gets response from Microchip (Dave's words)
>
>  > At it turns out, not surprisingly the video made it's way all around
>  > the Microchip offices, even to the desk of their CEO.
>  > As with any multi billion dollar corporation, I expected either
>  > deathly silence or a nasty letter from their lawyers.
>  >
>  > But it turns out Microchip really do care about their products and
>  > customers, and really do listen, so they seriously took it as
>  > constructive criticism.
>  >
>  > So not only was my blog well received at Microchip, I got a lengthy
>  > call from none other than the Microchip CEO Steve Sanghi, thanking me
>  > for the blog and raising the issues. He pointed out a few factual
>  > errors which was fair enough, but admitted they could have done the
>  > PICkit 3 better and most importantly are working to fix the issues and
>  > give customers what they expect.
>  >
>
> 3. Microchip posts this funny video response on youtube.
>
>    http://www.youtube.com/watch?v=3YUvlrVlNao
>
>
> That, folks, is how it is done!
>
>
>
> Spehro Pefhany --"it's the network..."            "The Journey is the
> reward"
> speffKILLspaminterlog.com             Info for manufacturers:
> http://www.trexon.com
> Embedded software/hardware/analog  Info for designers:
> http://www.speff.com
>
>
>

> From: Spehro Pefhany <speffspam_OUTinterlog.com>
> Subject: [PIC] Microchip's customer relations.. excellent response
> To: "Microcontroller discussion list - Public." <@spam@piclistKILLspammit.edu>
> Date: Friday, October 30, 2009, 5:37 AM
> 1. David L. Jones has a regular video
> blog, in one issue of which he reviews
>     (and has some criticisms of  Pickit 3)
>
>     www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/
>
> 2. He gets response from Microchip (Dave's words)
>
>  > At it turns out, not surprisingly the video made it's
> way all around
>  > the Microchip offices, even to the desk of their
> CEO.
>  > As with any multi billion dollar corporation, I
> expected either
>  > deathly silence or a nasty letter from their
> lawyers.
>  >
>  > But it turns out Microchip really do care about their
> products and
>  > customers, and really do listen, so they seriously
> took it as
>  > constructive criticism.
>  >
>  > So not only was my blog well received at Microchip, I
> got a lengthy
>  > call from none other than the Microchip CEO Steve
> Sanghi, thanking me
>  > for the blog and raising the issues. He pointed out a
> few factual
>  > errors which was fair enough, but admitted they could
> have done the
>  > PICkit 3 better and most importantly are working to
> fix the issues and
>  > give customers what they expect.
>  >
>
> 3. Microchip posts this funny video response on youtube.
>
>     http://www.youtube.com/watch?v=3YUvlrVlNao
>
>
> That, folks, is how it is done!
>
>
>
> Spehro Pefhany --"it's the network..."     
>       "The Journey is the reward"
> KILLspamspeffKILLspaminterlog.com 
>            Info for
> manufacturers: http://www.trexon.com
> Embedded software/hardware/analog  Info for
> designers:  http://www.speff.com
>
>
>