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'[OT]Distributors: Digikey Vs. Mouser Vs. Allied El'
2010\02\20@083625 by Funny NYPD

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Based on the years of experience with all these major distributor, we have found that:
1. Digikey has the fastest shipping and order process, they can guarantee your parts will be your desk next business day by 10:00am. The price is not the lowest, but still in a reasonable range.
2. Mouser has the best balance between the price and order process speed. It beats Digikey price on most case.
3. Allied Elec. may have the best price sometime, but the shipping process is kind of slow, really slow sometime.
4. Newark used to work fine, unfortunately we slowly abandoned it since it lacks its own character on price and service, it seems we can live well without Newark.

A few other larger distributor (such as: Future Elec, Arrow, etc.) may get better price if your order are in the 100K range. But overall, Digikey, Mouser and Allied will meet our requirement.

What have you found?

Funny N.
Au Group Electronics, http://www.AuElectronics.com
http://www.AuElectronics.com/products
http://augroups.blogspot.com/



     

2010\02\20@084825 by Wouter van Ooijen

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> What have you found?

Mouser just beats Digikey on price for most things I buy, and they
deliver same speed or faster. Also they don't ask the stupid question
"exactly what are you going to use each and every component you want to
buy for?". I am a %$#%#%^ reseller! (Do this ask this for all countries
or do they just distrust the Dutch?) I like Digikeys website a wee bit
better, but not much.

--

Wouter van Ooijen

-- -------------------------------------------
Van Ooijen Technische Informatica: http://www.voti.nl
consultancy, development, PICmicro products
docent Hogeschool van Utrecht: http://www.voti.nl/hvu

2010\02\20@090351 by Chris Smolinski

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I just had an annoying experience with DigiKey yesterday. I needed to
buy some FTDI USB/serial chips, and Mouser, who I usually use, was
out of stock and quoting 9 weeks lead time. So I went to place the
order with Digikey, and they wanted to charge sales tax (even though
as far as I can tell they have no business presence in Maryland).

So I asked what they wanted to avoid that, and of course the answer
was a copy of my sales and use tax certificate, which I sent them. I
thought I was all set, then a few hours later they said we need
another form, this time one saying that yes, everything I buy from
them I really really will be reselling. Sigh.

I buy most of my components from Mouser, although there are a few
items I buy from Jameco, as they're much less expensive (1 kV caps,
jackscrews for serial ports, and a few other oddball items).

I find Mouser's site easier to use than DigiKey, but that may be due
to more experience using it. Jameco's site, by comparison, is really
horrible.

{Quote hidden}

>

2010\02\20@095204 by Carl Denk

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They don't ask me here in the USA, it might be required for export
restrictions on certain items. They need to verify where the final
destination is.

Wouter van Ooijen wrote:
{Quote hidden}

2010\02\20@095838 by Carl Denk
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I'm just a small hobbiest, at the other end from the production quantities.
Digikey has (had ?) a $25 minimum order, kept me away.

Mouser most favored. Stock good. Recently placed a web order, in the
E-mail confirmation, noticed a wrong part number (ordered socket instead
of pins, 4 pieces connector). Called within 15 minutes of placing order.
Too late to change, Mouser picked up shipping on correct pieces. :)

Jameco, smaller stock, but OK

The above almost always ship same day, I specify USPS with tracking.
usually 2 day (occasionally 3), including Saturday delivery for price of
ground transportation.

I also use MCM Electronics, but they are into SAT, CAT TV, home and
professional audio, security and tools. The generally ship 1 or 2 days,
mainly have UPS only available (1 day for me from Southern Ohio)



Funny NYPD wrote:
{Quote hidden}

2010\02\20@112200 by Funny NYPD

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>Do this ask this for all countries or do they just distrust the Dutch?
I believe they ask for all countries.

>I like Digikeys website a wee bit better, but not much.

Digikey web search is good. Mouser's "sorting by price" search feature is definitely a big help.

Funny N.
Au Group Electronics, http://www.AuElectronics.com
http://www.AuElectronics.com/products
http://augroups.blogspot.com/




________________________________
From: Wouter van Ooijen <spam_OUTwouterTakeThisOuTspamvoti.nl>
To: Microcontroller discussion list - Public. <.....piclistKILLspamspam@spam@MIT.EDU>
Sent: Sat, February 20, 2010 8:48:12 AM
Subject: Re: [OT]Distributors: Digikey Vs. Mouser Vs. Allied Elec.

> What have you found?

Mouser just beats Digikey on price for most things I buy, and they
deliver same speed or faster. Also they don't ask the stupid question
"exactly what are you going to use each and every component you want to
buy for?". I am a %$#%#%^ reseller! (Do this ask this for all countries
or do they just distrust the Dutch?) I like Digikeys website a wee bit
better, but not much.

--

Wouter van Ooijen

-- -------------------------------------------
Van Ooijen Technische Informatica: http://www.voti.nl
consultancy, development, PICmicro products
docent Hogeschool van Utrecht: http://www.voti.nl/hvu

2010\02\20@112219 by Wouter van Ooijen

face picon face
Carl Denk wrote:
> They don't ask me here in the USA, it might be required for export
> restrictions on certain items. They need to verify where the final
> destination is.

Which I can't know! What annoys me is that I they don't tell me up front
for which items they (think they) must ask. Mouser does not ask at all....

--

Wouter van Ooijen

-- -------------------------------------------
Van Ooijen Technische Informatica: http://www.voti.nl
consultancy, development, PICmicro products
docent Hogeschool van Utrecht: http://www.voti.nl/hvu

2010\02\20@112818 by Funny NYPD

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>and Mouser, who I usually use, was out of stock and quoting 9 weeks lead time.

That's sth I don't understand with Mouser, it usually has very long lead time when their parts (in-stock parts only) is out of stock. Very weird.

>So I went to place the order with Digikey, and they wanted to charge sales tax

Indeed, that's sth I don't like Digikey, it will increase your cost from 5%~13%. Mouser seems did a better job on this. I don't know how they can make it with a lower price than Digikey without post additional tax to end-user as Digikey does.

>Jameco's site, by comparison, is really horrible.

Its web is really hard to use. But it's catalog seems well designed (but not as heavy as Mouser or Digikey).

Funny N.
Au Group Electronics, http://www.AuElectronics.com
http://www.AuElectronics.com/products
http://augroups.blogspot.com/




________________________________
From: Chris Smolinski <csmolinskispamKILLspamblackcatsystems.com>
To: Microcontroller discussion list - Public. <.....piclistKILLspamspam.....mit.edu>
Sent: Sat, February 20, 2010 9:03:49 AM
Subject: Re: [OT]Distributors: Digikey Vs. Mouser Vs. Allied Elec.

I just had an annoying experience with DigiKey yesterday. I needed to
buy some FTDI USB/serial chips, and Mouser, who I usually use, was
out of stock and quoting 9 weeks lead time. So I went to place the
order with Digikey, and they wanted to charge sales tax (even though
as far as I can tell they have no business presence in Maryland).

So I asked what they wanted to avoid that, and of course the answer
was a copy of my sales and use tax certificate, which I sent them. I
thought I was all set, then a few hours later they said we need
another form, this time one saying that yes, everything I buy from
them I really really will be reselling. Sigh.

I buy most of my components from Mouser, although there are a few
items I buy from Jameco, as they're much less expensive (1 kV caps,
jackscrews for serial ports, and a few other oddball items).

I find Mouser's site easier to use than DigiKey, but that may be due
to more experience using it. Jameco's site, by comparison, is really
horrible.

{Quote hidden}

>

2010\02\20@135553 by Chris Smolinski

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>
>>Jameco's site, by comparison, is really horrible.
>
>Its web is really hard to use. But it's catalog seems well designed
>(but not as heavy as Mouser or Digikey).

Yeah, having fewer products makes their catalog easier to wade
through, and they have a lot of esoteric stuff that the big guys
don't have, or charge too much for.

DigiKey and Mouser seem to be in some sort of catalog arms race, each
trying to make a heavier catalog than the other.

Speaking of that... McMaster Carr. I still have my ten or so year old
catalog from them. I've never been able to get them to send me
another, I guess I don't buy enough. But they also have a fantastic
website, very easy to find stuff. And their warehouse must have a
conveyer belt right into the UPS/FedEx hub, because I'll place an
order at 4 PM and the box is on my doorstep the next day.

--

---
Chris Smolinski
Black Cat Systems
http://www.blackcatsystems.com

2010\02\20@140819 by Philip Pemberton

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Funny NYPD wrote:
> A few other larger distributor (such as: Future Elec, Arrow, etc.)
> may get better price if your order are in the 100K range. But
> overall, Digikey, Mouser and Allied will meet our requirement.
>
> What have you found?

Let's see....

1) RS. Rude, unhelpful, and hopeless. I opened an account with them,
placed an order same-day, and it didn't turn up. Called the day after it
was due to arrive, only to find that they had decided that my Switch
card was "invalid", and all I could get out of the sales rep was "it's
not my problem" and "it's not really my department." The clincher? They
double-charged said Switch card without sending anything out. Took four
weeks to get that mess sorted out.

2) DigiKey. Fantastic, not a single bad word to say about them... except
when an order gets flagged for "additional screening". Then you get to
answer to the Spanish Inquisition as to what you're building, why you're
building it, and if you happen to be utilising nuclear materials as part
of your project. Seriously?! I love the product range, but someone needs
to take a machete to the endless reams of red tape.

3) Farnell. Have had an account (technically a CID number, not a full
trade account) with them since about 1999. Problems have been minor --
usually a few parts missing here and there. Sales staff are friendly,
and willing to take ownership of any problems that arise. Usually it's a
case of "oh, the warehouse screwed up, we'll get a replacement UPS'd out
for you today." More expensive than DK for some parts, but the
convenience and customer service makes it worthwhile. Watch out for
shortdated (near expiry) stock if you're buying solder paste or other
products with expiry dates.

--
Phil.
EraseMEpiclistspam_OUTspamTakeThisOuTphilpem.me.uk
http://www.philpem.me.uk/

2010\02\20@141006 by Philip Pemberton

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Chris Smolinski wrote:
> Speaking of that... McMaster Carr. I still have my ten or so year old
> catalog from them. I've never been able to get them to send me
> another, I guess I don't buy enough. But they also have a fantastic
> website, very easy to find stuff.

Shame they stopped dealing with international orders. They stock some
stuff that you just can't get over here (notably nickel shim stock, used
for making resistance-weldable contact tabs and straps for homebrew NiMH
battery packs).

--
Phil.
piclistspamspam_OUTphilpem.me.uk
http://www.philpem.me.uk/

2010\02\20@141417 by mcd

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> DigiKey and Mouser seem to be in some sort of catalog arms race,
> each trying to make a heavier catalog than the other.

Don't forget Newark.  They use larger type than Digikey, but their catalog
is at least as heavy.  Although I really like DigiKey, Newark gets more of
my business lately because their PIC prices are so much better.  All three
seem to be about equivalent on other things, why Newark has such an
advantage on PICs I have no clue.

Mouser is a little down on my list because their physical location means
their delivery is slower for ground shipping.

--McD


2010\02\20@142429 by Tamas Rudnai

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On Sat, Feb 20, 2010 at 7:08 PM, Philip Pemberton <@spam@piclistKILLspamspamphilpem.me.uk> wrote:
> 1) RS. Rude, unhelpful, and hopeless. I opened an account with them,
...

I have not got a problem with RS. They even broke up my order to
several parts automatically so that some came earlier than others
which I found funny as I thing he postage worth more than the overall
order was. Once they have sent a wrong part (1uF instead of 100nF) and
they have sent the replacement next day. (but it was in Ireland, now I
am in the UK and I have not ordered anything yet from them, so maybe
it is different here?)

Tamas


{Quote hidden}

> -

2010\02\20@143459 by Wouter van Ooijen

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> 2) DigiKey. Fantastic, not a single bad word to say about them... except
> when an order gets flagged for "additional screening".

You mean you actually received orders without going through the
inquisition? I must be doing somthing wrong...

I sometimes use rs-components. They are much more expensive than the
alternatives, but they are blindingly fast and do not charge for shipping.

Nedis is cheap, but their range is limited and they seem to be closing
down their components branch.

--

Wouter van Ooijen

-- -------------------------------------------
Van Ooijen Technische Informatica: http://www.voti.nl
consultancy, development, PICmicro products
docent Hogeschool van Utrecht: http://www.voti.nl/hvu

2010\02\20@144514 by Tamas Rudnai

face picon face
On Sat, Feb 20, 2010 at 7:12 PM,  <RemoveMEmcdTakeThisOuTspamis-sixsigma.com> wrote:
> Don't forget Newark.  They use larger type than Digikey, but their catalog

I have read on Newark's home page: "A Premier Farnell Company" -- Does
anybody what does it mean? Do they have different prices than Farnell,
or different options, policies? (I am asking as Newark does not seem
to be operating in Europe)

Thanks
Tamas



{Quote hidden}

>

2010\02\20@154440 by Carl Denk

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McMaster and Graingers have huge warehouses near Cleveland, Ohio (an
hour drive from home). At McMaster, I can place order and wait for it.
They are tight with catalogs. I ordered a catalog at the warehouse, and
received it a month later UPS. At Graingers, I can order with phone,
pick up an hour later at warehouse. Talking to the Cleveland store (very
little stock), they suggested I stop by for the new catalog. Either one,
place an online order by noon, and it gets delivered next day ground
rates. Then in Atlanta, Graingers has a large super market type store
with a huge warehouse attached.

Chris Smolinski wrote:
{Quote hidden}

2010\02\20@155207 by PICdude

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Digikey's great, but my volume sales rep moved to another position  
within the company and the next person that was assigned to me said  
that we're not large enough for her to deal with, so I should just  
call the regular sales number from now on. =8-O  But in general, they  
ship when they say they will, and will match Mouser's prices, and  
having a Net-30 credit line is nice.

Newark scammed me -- won't touch them again.

Mouser works fine, but very often miss shipping dates, even if I call  
up and place an order asking if it will go out today.  Since I've  
bought a bunch from them in the past, they've issued me a Net-30  
credit line w/o asking for a formal application/reference/etc.  They  
will also try to match Digikey's prices.

Arrow is a joke -- they every time I call for pricing, I get a  
runaround saying that some other department (another state) should be  
handling my account, so I call there, and then they ask me how come  
I'm calling them  In 3 such experiences over the past couple years,  
I've not been able to purchase a single thing from them.

Avnet is a good company, but generally requires higher volumes, so I  
only use them for specific products.

I've also found better pricing from some of the more "corporate"  
sellers such as Abstract electronics, etc.

Don't care for Jameco -- ordered a couple hundred SOT-23 transistors  
and got a whole bunch of strips with 10 pcs each, and have no clue why  
a substitute part needs to meet certain specs to be considered a  
substitute.  They're a hobby-level company, and I can't use them for  
my work stuff.

Since you mentioned McMaster, I begged them for a catalog for years,  
since they had many things I use, and their website was buggy then.  
Kept saying they would but never did, and I eventually found out that  
they would not send me one cause I was not big enough for them.  
Nowadays I place about 20 orders a year with them for at least a  
couple hundred dollars each, and suddenly a catalog showed up  
recently.  But their website is much better nowadays so I don't need  
it now.

Cheers,
-Neil.



Quoting Chris Smolinski <spamBeGonecsmolinskispamBeGonespamblackcatsystems.com>:

{Quote hidden}

> -

2010\02\20@173958 by Philip Pemberton

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PICdude wrote:
> Newark scammed me -- won't touch them again.

Can't say I've tried Newark, but the UK arm of the same company
(Farnell) are fine.

> Arrow is a joke -- they every time I call for pricing, I get a  
> runaround saying that some other department (another state) should be  
> handling my account, so I call there, and then they ask me how come  
> I'm calling them  In 3 such experiences over the past couple years,  
> I've not been able to purchase a single thing from them.

Yep, had that from them, though usually more along the lines of "we
don't want to hear from you until your order meets our MOQ." Ask what
the MOQ is, and you're told "we can't tell you."

Reminds me of my school days. "*I* know a secret, and I'm not going to
tell *you*!"

> Avnet is a good company, but generally requires higher volumes, so I  
> only use them for specific products.

Oh, AVNET are great.

They bought out MEMEC a while ago (thus acquiring Insight-MEMEC,
Unique-MEMEC and a few other subsidiaries in the process). A few weeks
after AVNET took over, I got a letter that could be summed up as "you
haven't bought enough stuff from us in the last year to make it worth
our while, consider your account closed."

At the time, MEMEC were basically the only company that stocked the
entire range Xilinx CPLDs and FPGAs -- Farnell only had a partial
distribution agreement covering a few low-end parts from the XC9500XL
series.

For bonus points, they bought out ASP Infotec a bit later on, thus
completely cutting off my supply of Seiko thermal printer mechanisms...
I was sent another copy of the same form letter they sent me when they
bought out MEMEC.

Definitely not impressed.

> Don't care for Jameco -- ordered a couple hundred SOT-23 transistors  
> and got a whole bunch of strips with 10 pcs each,

LOL!

Think of it this way -- they fit into component boxes better :)
Though it makes using them with pick-and-place kit a lot harder (if not
outright impossible).

There's an option on the Farnell website: "Use manufacturer packaging
where possible". I usually have this ticked -- basically they cut up the
waffle trays, etc. for parts instead of repackaging them in ESD foam.
Saves a lot of bent pins. Also means that "reeled" parts tend to arrive
on reels, especially if you order a thousand or so of them.

> Since you mentioned McMaster, I begged them for a catalog for years,  
> since they had many things I use, and their website was buggy then.  
> Kept saying they would but never did, and I eventually found out that  
> they would not send me one cause I was not big enough for them.  
> Nowadays I place about 20 orders a year with them for at least a  
> couple hundred dollars each, and suddenly a catalog showed up  
> recently.

DigiKey seem to have a rule of sending out a catalogue as long as you've
placed at least one order in the past year. Awful nice of them
(especially considering the weight of the catalogue). I've still not
managed to get a paper catalogue out of Farnell, even though I know they
exist (the Trade Counter always has one). Maybe I just don't buy enough
from them... :-/

Also FYI: the easiest way to get a catalogue CD is to either ring the
main sales desk and ask for one, or pick one up from the trade counter.
The webform doesn't seem to go anywhere...

--
Phil.
TakeThisOuTpiclistEraseMEspamspam_OUTphilpem.me.uk
http://www.philpem.me.uk/

2010\02\20@180930 by YES NOPE9

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Last time I used Jameco   they were retards
Gus

Yes I said the bad word

2010\02\20@183649 by Jesse Lackey

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Digikey... fast, uncluttered website, vs. mouser which is always slower.
 Always.  They need to cut a lot of graphics and get moving.  However,
digikey's pick error rate has been bad the past 2 years.  I would say
every 3rd order of more than 30 items has an error.  Their customer
service is great, but I have a collection of wrong components they have
sent.

Price-wise I don't care unless something costs more than $50 (i.e.
whatever it is * the # I need is over $50), in which case I may shop a
little.  It is rarely worth ordering from mouser to save $, it would
have to be several items to warrant the hassle + additional shipping.

Digikey has only once not shipped the same day I placed the order by the
cutoff time, and they warned about it on their website, b/c of blizzard
conditions.  Once.  Ever.  In 10 years.

Mouser hasn't failed to ship either, but I order from them a lot less.

For prototype quantities, usually on a client's dime, I use digikey for
everything.  If making 50+ of something, it becomes worth the time to
shop, but until then, availability, speed of finding parts, and shipping
when they say beats small price differences.

Jameco is a mess for searching, but for things like header pins and
molex connectors they beat digikey by a lot.  Annnnd.... I can go pick
it up same-day in emergency situations.  (a 45min drive each way.)

Also you can feed mouser a digikey part#, and they will search correctly
with it, at least some of the time.  Eerie!

J



Funny NYPD wrote:
{Quote hidden}

2010\02\20@195634 by peter green

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Tamas Rudnai wrote:
> On Sat, Feb 20, 2010 at 7:12 PM,  <RemoveMEmcdspamTakeThisOuTis-sixsigma.com> wrote:
>  
>> Don't forget Newark.  They use larger type than Digikey, but their catalog
>>    
>
> I have read on Newark's home page: "A Premier Farnell Company" -- Does
> anybody what does it mean? Do they have different prices than Farnell,
> or different options, policies? (I am asking as Newark does not seem
> to be operating in Europe)
>  
It means they are owned by the same parent company. Afaict farnell is
the european operation and newark is the american operation. I belive
items listed on farnells site as "us stock" actually come from newark
and over on newarks site you see stuff listed as "farnell UK direct ship.

In the UK premier farnell also operate cpc who have some stuff that
farnell don't and sometimes have better prices.

2010\02\20@213128 by Forrest W Christian

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I puchase, and for the most part, design with parts exclusively from
Mouser, and as a second option DigiKey.

Mouser always upgrades $300.00 or above orders shipped domestically to
2nd day air (just select UPS ground at checkout time).  If they miss
shipping it and you ordered it before the deadline, they will ship it
the next day, next day air, for no additional charge.

Mouser's sales reps will insert scheduled orders, at the lower rate, for
large purchases.  For instance, I use Qty 50 of a part with a long lead
time, and is rather expensive ($12/each), every month.   So I inserted a
Qty 500 order, to be delivered 50 at a time.  At the qty 500 price.   A
lot of my long-lead-time, but high-individual-priced parts are being
done that way.

Digikey just isn't as nice to work with for me.   I don't like the
website as well, and truthfully, if Mouser would start handling National
Semiconductor parts, I probably wouldn't order but once or twice a year
from digikey.

All of the others are only ordered from once in a while, if I need
something they have stock of.   About the only exception is Allied who I
buy some din rail mounting stuff from on a pretty regular basis.  But
for regular semiconductors, I go Mouser all the way.

Just for reference, I probably do around $5K-$10K of parts orders a
month, and probably 90% mouser.

-forest

2010\02\21@101725 by Alan B. Pearce

face picon face
>I have read on Newark's home page: "A Premier Farnell Company"
> -- Does anybody what does it mean? Do they have different prices
>than Farnell, or different options, policies? (I am asking as
>Newark does not seem to be operating in Europe)

You order through Farnell, and if they get it from Newark, that is invisible
to you until the box arrives. Same goes for CPC.

But I suspect you can tell when looking at the web page parts selector. A
fair number of parts are available under 2 or more catalog numbers for the
identical part (package and temperature range) but only one part is
available from stock, the others will have a 3 or more day delivery, with a
£15 one off delivery charge (one £15 charge no matter how many items I
think). I believe these items come fro Newark or CPC.

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