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'[OT] Unabashed plub'
1999\11\02@173618 by Nick Taylor

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This is an anabashed plug for Solutions Cubed ... I'm in NO way
affiliated with them ... and I'm NOT a volume purchaser.

I have one of their MemKey keypad encoder boards.  It failed.  I
called them and was told to send it to them ... no return authorization
number needed ... just an explanatory note.  It went in the US Mail
at 3:30 PM on Saturday (30 Oct 99).  Today (2 Nov 99) at 2:20 PM
UPS delivered a new replacement board!  Less than 72 hours turnaround,
and it included a weekend!

   http://www.solutions-cubed.com/

If all vendors worked in this fashion, our lives would be much easier!

- Nick -

1999\11\02@180901 by bill

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It's interesting that having a vendor quickly resolve a problem with a product
often leaves a better impression than if the product had not had any
problems in the first place.  Perhaps manufacturers of unusually reliable
products should endeavor to occasionally ship a defective one just so they
can have an opportunity to build a good reputation for service after the sale.

> If all vendors worked in this fashion, our lives would be much easier!
>
>  - Nick -
>


---
                                       Peace,
                                       William Kitchen
                                       spam_OUTbillTakeThisOuTspamiglobal.net

The future is ours to create.

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