>On Mon, 2005-09-05 at 01:00 -0700, Jason wrote:
>
>
>>From: "Russell McMahon" <
RemoveMEapptechTakeThisOuT
paradise.net.nz>
>>Sent: Sunday, September 04, 2005 1:22 PM
>>
>>
>>
>>>I just got a Digikey order via UPS - first time I've used them.
>>>Remarkably prompt form US to NZ and as cheap as any fast courier
>>>service I've met.
>>>
>>>
>>On shipments to Canada, UPS adds a border crossing fee that seems to be 2 to
>>5 times the value of the item being shipped.
>>
>>The one time I used them, it was for $16 worth of CR2032 batteries from
>>Mouser and UPS added a $30 (this is on top of the normal international
>>shipping fee I paid to Mouser and they paid UPS). I was stupid enough to
>>pay the fee too instead of refusing the package.
>>
>>I've heard others (both on piclist and other places) tell similar stories.
>>
>>
>
>My "best" story was $0 worth of MCU samples. They were clearly marked
>"no commercial value" and "commercial sample", yet UPS still charged me
>$35 to receive them. Unfortunately a relative was home when the package
>arrived and since I get alot of packages they simply paid for the item.
>Now THAT was a ripoff.
>
>Even worse, I once worked for a computer company. One customer made the
>mistake of sending their computer in for repair with UPS. When the
>package arrived it clearly had been struck by a forklift, with quite a
>force. The box was punctured by the fork, and the case was severely
>dented.
>
>Despite something so obvious UPS still delivered it and tried to claim
>the package was in good shape! Took about 1 week for a UPS "adjuster" to
>arrive to confirm the damage. Took longer then that for the customer to
>receive their money from the UPS insurance.
>
>Every courier company has their bad day. Even FedEx has angered me on
>two occasions. But none have made as many errors and have tried to
>charge me insane brokerage fees as UPS has.
>
>Sorry for the rant, but some here may have been wondering why I'm so
>against UPS. TTYL
>
>
>-----------------------------
>Herbert's PIC Stuff:
>
http://repatch.dyndns.org:8383/pic_stuff/
>
>
>