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'[OT] : Small Survey - if you have time'
I would like some comments (I am busy with a survey) from anyone who wishes
to drop a line or two on:
How important is defining the real problem?
An interesting example that I read:
People felt that the lifts in a building were too slow
- the incharge officer concluded that it must be something with the lift and
instructed that their speed must be increased. Guess what the solution
reached was? Well, the answer was to simply fit mirrors to divert the
attention of the people in the lift.
Can you perhaps think of any other example/real life situations where you
have had similar conclusions?
And what about correctly defining the problem but having a completely wrong
Thank you in advance for your input!
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