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'[OT]: Digikey'
2003\07\18@083834 by Marc Nicholas

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I think many of us have a love/hate relationship with Digikey...they're
kinda expensive when you're doing production runs, for example. Some of the
part selections are dubious, too.

Last night I needed some parts @ ~17.30hr EST and plugged my order into
Digikey. At 07.30hr EST this morning my parts were being put on a truck at
the courier depot here in Toronto.

Now, lots of companies can do overnight shipping, but let's bear a couple of
points in mind:

(1) I live in Canada. So this was an import. Digikey have arrangements to
preclear and prepay taxes and duties, leaving me from having to scramble for
a credit card when the courier arrives.

(2) They charge CDN$8.00 (~US$6.00) for overnight delivery. If you live in
Canada, you'll know that we rarely get to see overnight courier fees that
low.

(3) Digikey are in MN and I'm in Toronto! I have no idea if they've got an
arrangement to do localized holding of parts or something....I presume that
it's all centralized though.

Anyhoo, I'm just kind of a happy camper this morning as I have the parts to
do my project this weekend :-)


-marc

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2003\07\18@085557 by DAVE L

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got to agree
drive 15 miles to metro toronto or let digikey deliver to your door for
less money
unless its a surplus item from sayal or a popular hobby item/ noname
knockoff carried
by supremetronic(sic?)
forget it- go digikey
 dave

At 08:36 AM 7/18/03 -0400, you wrote:

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2003\07\18@090628 by Spehro Pefhany

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At 08:36 AM 7/18/2003 -0400, you wrote:
>I think many of us have a love/hate relationship with Digikey...they're
>kinda expensive when you're doing production runs, for example. Some of the
>part selections are dubious, too.

If I order by 9:00 PM Eastern (and I've tested it about a dozen times,
getting the order in between 8:10 and 8:50), they deliver to T.O. next
morning about 90% of the time.

While there will always be a place for surplus and hobby retail, I'm
afraid that places like Active Components may be in trouble. Their prices
are not lower and their selection in-store can't compete with a giant
warehouse with 700+ employees.

Chemicals might be more of an issue with non-local suppliers, given the
high cost of Hazmat shipping. If I need 50 liters of solvent, it's
often cheaper/easier to go pick it up than get it shipped.

Best regards,

Spehro Pefhany --"it's the network..."            "The Journey is the reward"
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2003\07\18@103012 by Adi Linden

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> (1) I live in Canada. So this was an import. Digikey have arrangements to
> preclear and prepay taxes and duties, leaving me from having to scramble for
> a credit card when the courier arrives.

If it wasn't for Digikey I would have thrown the towel, so to speak, long
time ago.

I agree that Digikey charges premium prices for single qunatities. But
even at that, I can usually easy put an order together that cost me a lot
less than meeting minumum order amounts and minimum quantities elesewhere.
I design my projects in way that all parts can be purchased from Digikey,
unless it is absolutely not possible (Zarlink and CML parts come to mind).

I live in a remote place in Northern Ontario. It takes 3 days for a
Digikey parcel to arrive (same for every other parcel coming from major
Canadian cities). The shipping cost is $8.00, something you can take to
the bank, no surprises. Recently I received an order from some other large
US distributor; US$13.00 shipping (as quoted) and a US$25.00 document
preparation fee (now that wasn't quoted). Do I buy there gain? Silly
question.

Digikey is my supplier of choice, I reluctantly shop elsewhere if they
don't have what I need.

Adi

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2003\07\18@112616 by Mike Hord

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>Digikey is my supplier of choice, I reluctantly shop elsewhere if they
>don't have what I need.
>
>Adi

No one has yet mentioned Digi-Key's excellent website.  Generally,
it's the website I judge others against, and not just for purchasing
components.  I even use it for component selection sometimes,
because it frequently has better selection handling than that on
some manufacturers' websites.

Mike H.

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2003\07\18@113115 by Spehro Pefhany

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At 10:25 AM 7/18/2003 -0500, you wrote:


>No one has yet mentioned Digi-Key's excellent website.  Generally,
>it's the website I judge others against, and not just for purchasing
>components.  I even use it for component selection sometimes,
>because it frequently has better selection handling than that on
>some manufacturers' websites.

True. I overlook it because it just *works* fast and without tons of
gee-whiz graphics, unlike some miserable websites. International Rectifier
comes to mind.

Best regards,

Spehro Pefhany --"it's the network..."            "The Journey is the reward"
.....speffKILLspamspam@spam@interlog.com             Info for manufacturers: http://www.trexon.com
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2003\07\18@132232 by Robert Rolf

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I hate to break this bit of news to you, but Digikey seems to have a depot
in Winnipeg. THAT is why you get an $8.00C shipping fee. If they have
to ship out of the states, it's $48.00 (or so, depending on weight).
Check the label on the box to see what I mean (my last half dozen orders all
have Winnipeg as the origin point).

I try to buy what I can from Active (since it's right on my way to work),
and other local suppliers, but more often than not my projects can only get
completed quickly because I can order what they didn't have when I get to work,
and I'll usually have it the next day from Digikey. Yes, there is a premium
to pay for speed, but for prototyping (most of my work) and small volumes, where
time is money, it's usually worth it. And back orders ship free.

And ironically, it's often faster to find spec sheets on Digikey's server
than it is to find them on many manufactures sites.

Speaking of Active, has anyone noticed that their stores are getting rather
barren of stock (caps, connectors, semis, etc.)? I asked about it and was given
the line 'problems with the bagging machine'. For 5 months?
Methinks it's more likely that their suppliers have stopped supplying product
because of late payments. I've seen this twice before with computer stores
that soon went bankrupt. Given the downturn in the economy, it wouldn't
surprise me that they're in trouble.

Robert

Marc Nicholas wrote:
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2003\07\18@132646 by Lawrence Lile

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I use Digikey and Mouser both.  I prefer Mouser because I think they have
a broader selection of vendors.  Or in other words they tend to have the
vendors I like to specify.  Now that they have finally added Microchip to
their line, most of my orders go to Mouser.  Digikey tends to be heavy on
Panasonic, and if someone else sells the same thing as Panasonic, they
drop the other guy.  Measure the Digikey and Mouser catalogs with calipers
over time, you'll find the Mouser catalog fattening up lately, which means
that many others agree!


-- Lawrence Lile





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07/18/2003 10:25 AM
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>Digikey is my supplier of choice, I reluctantly shop elsewhere if they
>don't have what I need.
>
>Adi

No one has yet mentioned Digi-Key's excellent website.  Generally,
it's the website I judge others against, and not just for purchasing
components.  I even use it for component selection sometimes,
because it frequently has better selection handling than that on
some manufacturers' websites.

Mike H.

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2003\07\18@135615 by Spehro Pefhany

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At 11:17 AM 7/18/2003 -0600, you wrote:
>I hate to break this bit of news to you, but Digikey seems to have a depot
>in Winnipeg. THAT is why you get an $8.00C shipping fee. If they have
>to ship out of the states, it's $48.00 (or so, depending on weight).
>Check the label on the box to see what I mean (my last half dozen orders all
>have Winnipeg as the origin point).

If that was true, it would be very odd that the quantities in stock for 12
hour delivery to Toronto are precisely the same as those in stock for
next-day delivery to Duluth, wouldn't it?

Actually, Canada Post, through their Purolator subsidiary has been
making a bunch of deals speeding up cross-border commerce. Whether the
origin appears as MN or MB depends how the shipments are consolidated
and broken up, and is, to quote Paul Wolfowitz, a bureaucratic decision.

If an American customer asks to have stuff shipped to Canada, OTOH, they
charge the rip-off  price you mention. So don't do that. ;-)

>Apeaking of Active, has anyone noticed that their stores are getting rather
>barren of stock (caps, connectors, semis, etc.)? I asked about it and was
>given
>the line 'problems with the bagging machine'. For 5 months?
>Methinks it's more likely that their suppliers have stopped supplying product
>because of late payments. I've seen this twice before with computer stores
>that soon went bankrupt. Given the downturn in the economy, it wouldn't
>surprise me that they're in trouble.

I hope that's not true. They are part of FAI, which is a MAJOR North
American distributor. I could see FAI shutting the retail stores, though,
and concentrating on internet commerce.

Best regards,

Spehro Pefhany --"it's the network..."            "The Journey is the reward"
speffspamspam_OUTinterlog.com             Info for manufacturers: http://www.trexon.com
Embedded software/hardware/analog  Info for designers:  http://www.speff.com

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2003\07\18@142349 by Wouter van Ooijen

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> And ironically, it's often faster to find spec sheets on
> Digikey's server
> than it is to find them on many manufactures sites.

My rought check of a chip involves:
- search with http://www.findchips.com
- if it does not appear in DigiKey and/or a few other suppliers forget
it
- if I want the datasheet I click on on eof the DigiKey links and find
it from there

Wouter van Ooijen

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2003\07\18@144808 by Chris Graham

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I live  and work in White Rock, BC, way out on the west coast of Canada, and
can reliably place a DigiKey order before about 6pm and receive it by
Purolator the next morning before about 9:30, for $8 shipping.  It's
revolutionized my design work being able to get most parts I need so
quickly.  Even to drive to Vancouver and back, only to have a very limited
choice of parts at someplace like Active, would take me over two hours round
trip and probably cost me more than $8.00 just in gas for my car, not to
mention the value of my time.  They even have a printed catalog in Canadian
currency.  (Which unfortunately have become less of a good deal since the
currency has been rising.)

I happened to be talking with DigiKey on the phone a few weeks ago and
complimented them on their service and asked them if they really sent
Canadian shipments from Minnesota, and they said yes.  They also said that
most orders can be packaged and ready for shipping within about 20 minutes
of when they are received.  They usually have orders from multiple customers
in a given day to any given major city so they can have a regular booking on
a Purolator overnight flight.   Why don't other big parts vendors do this?

Impressive planning and efficiency, and a well run business IMHO.

- Chris Graham

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2003\07\18@162853 by Marc Nicholas

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They might be using a CanadaPost/Purolator logistics hub in Winnipeg, or
even a bonded warehouse...but, AFAIK, they have no Canadian operations.

-marc

On 18/7/03 13:17, "Robert Rolf" <@spam@robert.rolfKILLspamspamUALBERTA.CA> wrote:

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2003\07\18@163753 by Picdude

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On Friday 18 July 2003 08:02, DAVE L scribbled:
> got to agree
> drive 15 miles to metro toronto or let digikey deliver to your door for
> less money

Hear, hear!!!  I can also get it faster by mail order, than driving to Toronto!
It's more than 24 hours of driving from Texas, y'know! :-)

Cheers,
-Neil "nothing better to say today" N.

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2003\07\19@175810 by DAVE L

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Actually Active's latest flyer had a big disclaimer  indicating they no
longer had any association with Future...

At 01:58 PM 7/18/03 -0400, you wrote:

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2003\07\21@023541 by Jesse Lackey

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> If I order by 9:00 PM Eastern (and I've tested it about a dozen times,
> getting the order in between 8:10 and 8:50), they deliver to T.O. next
> morning about 90% of the time.

This is their best feature.  I've ordered at 8:50pm, 8:58pm, 9:07pm.
The 9:07 didn't make it.  I think they really close the door (so to
speak) on the dot.

Not to mention the great website - other distributors should take notice
and strip all the promotional crap and graphics off their websites.
Even with DSL its a hassle.  Mouser, are you listening?  :)

The only downside is the high prices for things like snappable headers
and terminal blocks and test equipment / power supplies.  Jameco to the
rescue for those.

And, after at least 25 orders, I've had each one be here (brrooklyn)
exactly when it should be, and only one mistake.  (A bag of caps had the
same caps as the previous line item, not the ones ordered, tho the
sticker was correct.)

I'd love to see / take a tour of their main warehouse in operation.

J

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