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'[OT]: Client, who absolutely trusts in Delphi.'
2002\07\04@183024 by Mike Singer

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  Hi, PICLIST members!
  I need an advice on marketing, if possible,
  please.
  I've developed software for small to  middle
companies manufacturing plastic and aluminium
windows. The software, written in _MS_VB_,
enables them to draw windows on PC monitor,
calculate all parameters of all components, print
them, calculate price,  stock support and so on.
  The program is installed and worked
successfully in some companies for 1 to 4 years.
  Now I have new potential client. He saw the
program working. But, being a boss a little, he
grasped nothing (post soviet specific). For
computer related questions he has employee,
who proudly calls himself a programmer.
  He didn't see my program, moreover he even
has no intentions to see it on his computer, since
he is absolutely convinced of Delphi being the
only real instrument to develop software with.
  So the question is: What should I do to sell them
my programm? I can't name them other clients,
satisfied with my programm, by the way.
  Any ideas, please. Any similar experience?
  (Humour & sarcasm of any kind are always
welcome. Jinx, no biped SPDTs, jumping as
kangaroo are in sight. )

  Mike. Ukraine.

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2002\07\04@184515 by John Ferrell

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Convert to Delphi. It should not be a major task.

----- Original Message -----
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Sent: Thursday, July 04, 2002 6:29 PM
Subject: [OT]: Client, who absolutely trusts in Delphi.


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2002\07\04@184530 by mike

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They don't need to know what it's written in, just that it does the
job. They're not paying for it to be developed so it's just not an
issue. Have you or they ever seen any commercial package that
advertises what it was written with ? Probably not.  Ask the Boss to get his 'Programmer' to explain to him _exactly_ why
he thinks your program will not provide the benefits you claim to his
business. Ask him to get the person who designs his windows to
evaluate it & explain the benefits to his business.

On Fri, 5 Jul 2002 01:29:49 +0300, you wrote:

{Quote hidden}

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2002\07\04@190225 by mike

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On Thu, 4 Jul 2002 18:40:43 -0400, you wrote:

>Convert to Delphi. It should not be a major task.
What a waste of time as a speculative development to persuade an
ignorant customer...
>{Original Message removed}

2002\07\05@002109 by Bill & Pookie
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Sounds to me like your client's programmer wants to become a competitor.
After converting (a waste of your time) he would want the source code. and
then he could sell your package.

Also, you would be dealing with the programmer in the future and he seems
like some one who would argue with a street sign.

Bill

{Original Message removed}

2002\07\05@031558 by

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I am Delphi programmer - I love it, and I DO believe it is the best tool
around.

so having said that...I don't see what it has to do with him as to what
language your app is written it. If it works, it works, no two ways about
it.

The client is paying for a compiled machine-code file.

I guess you can't just tell him that he is being silly and that it doesn't
make (much of) a difference once the program is up and running (at least in
this case, it doesn't seem like it would).

Richard

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2002\07\05@032230 by Claudio Tagliola

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Tell him the core libraries are written in Delphi and add some phoney DLL's
to the distribution. In any case, don't start recreating something if you
haven't got the deal sealed, signed and delivered. And Mike is right, they
pay you for the product, not for the development.

Regards,
Claudio

-----Oorspronkelijk bericht-----
Van: pic microcontroller discussion list
[KILLspamPICLISTKILLspamspamMITVMA.MIT.EDU]Namens Mike Singer
Verzonden: vrijdag 5 juli 2002 0:30
Aan: RemoveMEPICLISTTakeThisOuTspamMITVMA.MIT.EDU
Onderwerp: [OT]: Client, who absolutely trusts in Delphi.


  Hi, PICLIST members!
  I need an advice on marketing, if possible,
  please.
  I've developed software for small to  middle
companies manufacturing plastic and aluminium
windows. The software, written in _MS_VB_,
enables them to draw windows on PC monitor,
calculate all parameters of all components, print
them, calculate price,  stock support and so on.
 <<SNIP>>

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2002\07\05@041007 by Alan B. Pearce

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>>Convert to Delphi. It should not be a major task.

>What a waste of time as a speculative development
>to persuade an ignorant customer...

I agree converting would be a waste of time, but it is not the potential
customer who is ignorant, but his employee on whom he trusts for advice.

The way to approach this is probably to ask potential customer about
employees ability, and if employee is so good, why has he not already
organised such a program for his employer?

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2002\07\05@083949 by Roman Black

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I use a similar rule with customers as with dating.
If the girl is keen, then date. If you have to really
spend a lot of effort talking her into it, don't
bother. A "trouble" customer like this is never worth
it, he hasn't given you a cent yet and is already
complaining and telling you what to do. Some people
are just like that and you really don't need to do
business with them, it will only get worse. For the
effort and heartache this guy will cost you, you could
spend the same effort finding a few *good* customers.
-Roman



Mike Singer wrote:
{Quote hidden}

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2002\07\05@090334 by Sergio Masci

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Mike,
I think you have two possible solutions to this problem:
1 ... tell the customer he takes your product as it is and you put your
energies into looking for other clients.
2 ... tell the customer that you might consider converting it to delphi and
that you would like the input of one of the customers end users of the
product to see if there are any minor features that could be tailored to the
customers requirements during the port. When you have the customers
representative at your mercy, impress him/her with your product. Evaluate
any changes they might require. Write a report with the *help* of the
representative  Then send a leter to the boss indicating the price of the
original product, the cost of adding the extra features using VB, the cost
of porting the original product from VB to delphi and the cost of adding the
new features in delphi. Don't forget to add a copy of the report. If, after
this, he still wants it in delphi, tell him you have other commitments and
that it will be several months before you can start the port..

Regards
Sergio

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2002\07\05@124347 by SM Ling

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> 2 ... tell the customer that you might consider converting it to delphi
and
> that you would like the input of one of the customers end users of the
> product to see if there are any minor features that could be tailored to
the
> customers requirements during the port. When you have the customers
> representative at your mercy, impress him/her with your product. Evaluate
> any changes they might require. Write a report with the *help* of the
> representative  Then send a leter to the boss indicating the price of the
> original product, the cost of adding the extra features using VB, the cost
> of porting the original product from VB to delphi and the cost of adding
the
> new features in delphi. Don't forget to add a copy of the report. If,
after
> this, he still wants it in delphi, tell him you have other commitments and
> that it will be several months before you can start the port..

I would double-negate the proposal, a pricing for delphi but a significant
discount if it is on VB.  Try swaying the customer to VB by offering
incentive.

But I would say it is on Delphi if it is on VB.  Without trust, you can
charge penny but there is no deal.  So treasure it.

Cheers, Ling SM

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2002\07\12@043149 by Mike Singer

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Thank you,
John, Mike, Richard, Claudio, Alan,Roman,
Sergio,SM Ling,Bill for comments.

Roman wrote:
{Quote hidden}

  For the last time this is my approach to customers
too, they are real bastards sometime, at least here
in the Ukraine. But the reason, why I posted my
questions is I doubt this way is most effective.

Claudio wrote:
> Tell him the core libraries are written in Delphi and
> add some phoney DLL's to the distribution. In any
> case, don't start recreating something if you haven't
> got the deal sealed, signed and delivered.

Bill wrote:
> Sounds to me like your client's programmer wants
> to become a competitor. After converting (a waste
> of your time) he would want the source code. and
> then he could sell your package.

  I have no intentions to cheat anybody. I am not
afraid of somebody could recreate the program,
nobody can do it for a price comparable to what I ask
for the program. Actually, they used to try it, after I
installed demo. It takes them from 4 weeks to 2
months to realize that they could not even formulate
the conception of the application.
  Guys who are hired here as full-time software
supporters are too weak, but with big ambitions to
compensate their weakness.

Richard wrote:
> I don't see what it has to do with him as to what
> language your app is written it. If it works, it works,
> no two ways about it.

  He pays money, so he establishes rules.

Sergio wrote:
>... When you have the customers representative at
>your mercy, impress him/her with your product.
>Evaluate any changes they might require. Write a
>report with the *help* of the representative  Then
>send a leter to the boss ...

  I'll just get negative result doing so here.
  From Soviet times people used to think that "real
things" are hard to find; things with foreign labels are
always better then those with domestic (excepting
military ones)
  From modern times they learned that if they are
asked to pay money for something, they definitely
are to be cheated. As hard they are asked to pay
money, as more probability they are to be cheated.

  Let's wait and see.
  Mike. Ukraine.

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