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'[OT]: Argh! (feel free to ignore)'
2002\08\02@055717 by Kieren Johnstone

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Just venting some fumes about Maplin, first order I made my PIC had all the pins bent, the latest one just arrived with just a transistor!  (Actually I just ordered 1 transistor and a 74HCT125, but that's still half an order missing! ;)).
£2.88, £2.13 was on delivery :'(

-Kieren

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2002\08\02@072752 by Bond, Peter

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> Just venting some fumes about Maplin, first order I made my
> PIC had all the pins bent, the latest one just arrived with
> just a transistor!  (Actually I just ordered 1 transistor and
> a 74HCT125, but that's still half an order missing! ;)).
> £2.88, £2.13 was on delivery :'(

This tallies with my experience of Maplin.  However, in their defence, they
are pretty quick to sort out the goofs they have made on the last 5 orders I
have placed with them.  I now have a strange collection of connectors
coutesy of them...  They are overly expensive, don't have enough tech detail
on their websites and I really only use them for very occasional odds &
sods.  I prefer RS.  Or Crownhill for PICs.

Peter
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2002\08\02@072908 by mike

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OK they may be idiots but they are not a charity - how much do you
think it costs them to handle your piddling little order ?
On Fri, 2 Aug 2002 10:01:11 +0100, you wrote:

>Just venting some fumes about Maplin, first order I made my PIC had all the pins bent, the latest one just arrived with just a transistor!  (Actually I just ordered 1 transistor and a 74HCT125, but that's still half an order missing! ;)).
>£2.88, £2.13 was on delivery :'(
>
>-Kieren

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2002\08\02@072914 by 1?B?c2FtbyBiZW5lZGnoaeg=?=

Hi!

Two weeks ago I ordered two chips from Jameco. They cost $28, shipment was
$26 so I payed total of $54. The problem is that they sent me wrong chips. I
complained a bit to their costumer service (via e-mail), but no answer. So
today I had to order second pair of chips, hoping that this time they'll get
it right. It isn't just another $54 that bothers me, it's the fact that my
friend's electric erosion machine is down and he is going to loose more
busines and money just because somebody didn't check the shipment.

Samo

{Original Message removed}

2002\08\02@083452 by Trevor Page

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Kieren,

If I were you, don't bother with Maplin. Here in the UK we have Rapid
Electronics. 'nuff said!

Trev


> {Original Message removed}

2002\08\02@101613 by Josh Koffman

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What is an electric erosion machine?

Josh

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samo benedihih wrote:
> It isn't just another $54 that bothers me, it's the fact that my
> friend's electric erosion machine is down and he is going to loose more
> busines and money just because somebody didn't check the shipment.

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2002\08\02@110024 by Dale Botkin

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On Fri, 2 Aug 2002, Mike Harrison wrote:

> OK they may be idiots but they are not a charity - how much do you
> think it costs them to handle your piddling little order ?

Twice as much if they screw it up the first time, one would think.

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2002\08\02@114719 by Spehro Pefhany

picon face
At 10:33 AM 8/2/02 -0400, you wrote:
>What is an electric erosion machine?

Probably a spark erosion machine, usually called an EDM (electrical
discharge machining) machine (sorry for the redundancy).

They have an anode machined to the negative image of the shape you
want to create that is moved within sparking distance of the
part to be machined. Tiny sparks through a dielectric fluid remove
material which is carried away by the flowing dielectric. They
are really common in plastic mold (or mould) and die manufacturing,
because the electrode is often much easier to machine than the opposite
shape (imagine trying to make a perfect triangular hole with sharp
corners in a  piece of half-hard tool steel, compared to just milling
the 3 sides off with a nice carbide cutter.

There are also wire-cut machines that use the same principle, but
with a brass wire. They cut through materials, hardened or not,
like a fine bandsaw. Want a piece of stainless 4" square and 1"
thick cut to the outline of a map of the CONUS?  Easy. The wire
is slowly fed through tensioners because the wire iteself erodes
away as the machine runs. These are common in making punch and
extrusion dies. The machines can generally cut perpendicular to
the material or move top and bottom tensioners to make an angled
cut. There's even a fellow in the Windsor ON area (member of the
Detroit metalworking club) who has made one from scratch himself.
Mr. Robert Langlois, if I got the spelling right.

Best regards,

Spehro Pefhany --"it's the network..."            "The Journey is the reward"
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2002\08\02@123942 by Pic Dude

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Mistakes will happen, and people should be given a chance
to correct them.  Receiving the wrong chip would not get
me ticked off, but their failure to respond appropriately
to the situation would.

Ordered from JDR and some parts were missing.  However,
they stated that they would overnight the parts at no
additional cost to me to rectify the situation.  That's
great customer service.  I did not let them do this btw,
since I did not need the parts in a hurry, and did not
want them to waste money just to prove a point -- the
fact that they would immediately choose this course of
action is enough for me to keep them in my good books
cause I know that I could depend on them again.

Cheers,
-Neil.



> {Original Message removed}

2002\08\02@130718 by cdb

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Got to admit I have never had any problems with Maplin even with
international post.

I do think though, their electronic component offerings have gone
drastically downhill since they changed hands.

colin
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2002\08\02@131612 by Dominic Stratten

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Yup - have to agree there. I used to get the Maplin catalogue and get
inspiration on what I was going to build next. There were loads of circuit
diagrams and anything you could wish for in the component range. Now they
appear to be going the same way as Tandy ( ;-) remember them !!! I worked
for them for years) and are just selling everything and anything.

Just my 2 pence

Dom
{Original Message removed}

2002\08\02@132234 by Philip Pemberton

face picon face
"cdb" <bodgy1spamKILLspamOPTUSNET.COM.AU> said:
> Got to admit I have never had any problems with Maplin even with
> international post.
> I do think though, their electronic component offerings have gone
> drastically downhill since they changed hands.
Same here :-(
Here's an example of a short conversation between me and one of their staff:
"Do you have any PIC16F874s in stock?"
"#12.75"
"OK, one please" (I was in a hurry)
"Sorry sir, out of stock. I could order you one, it might take a few weeks
though, the warehouse have run out too"
*!!!*
In the end I ordered a pair of F874s from Crownhill. The chips came in two
days via 1st Class Recorded.

And the final bit of icing on the cake - I ordered a 74LS-somethingorother.
Went to pick it up and the thing had all its legs, bar one (which had broken
off) bent under the package. Their response: "Can't you bend the pins back
out again?". My response was "No, because one of them is missing". In the
end I ordered a load of stuff from Farnell and added the logic chip to the
order. It arrived in one piece in a plastic ESD-proof package inside a black
ESD bag. Now, if only they could sort out their perpetual lack of IC
sockets...

Later.
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2002\08\02@174539 by Russell McMahon

face
flavicon
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>OK they may be idiots but they are not a charity - how much do you
>think it costs them to handle your piddling little order ?

If they charge what they said they were going to charge for postage and sent
what one ordered then there can be little complaint. When they don't send
what was ordered (assuming one checked first that it was in stock) then
complaint about the cost is entirely justified - always IMHO of course.

Bent pins are inexcusable and suggest a general lack of concern which could
suggest other bad practice such as lack of proper antistatic handling. Maybe
they are trying to discourage his future business :-)




       RM


______________________-


On Fri, 2 Aug 2002 10:01:11 +0100, you wrote:

>Just venting some fumes about Maplin, first order I made my PIC had all the
pins bent, the latest one just arrived with just a transistor!  (Actually I
just ordered 1 transistor and a 74HCT125, but that's still half an order
missing! ;)).
>#2.88, #2.13 was on delivery :'(
>
>-Kieren

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2002\08\02@180957 by D. Jay Newman

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> >OK they may be idiots but they are not a charity - how much do you
> >think it costs them to handle your piddling little order ?
>
> If they charge what they said they were going to charge for postage and sent
> what one ordered then there can be little complaint. When they don't send
> what was ordered (assuming one checked first that it was in stock) then
> complaint about the cost is entirely justified - always IMHO of course.
>
> Bent pins are inexcusable and suggest a general lack of concern which could
> suggest other bad practice such as lack of proper antistatic handling. Maybe
> they are trying to discourage his future business :-)

I *fully* agree with this. I had to pay shipping on a second video card
(both ways) that was shipped out to me because they sent me an AGP card
instead of the PCI card that I had ordered (and "PCI" was *clearly* written
on the invoice).

In other words, if a company sends a wrong or defective product, even by
accident, they should pay the full cost of replacement. I will *never*
order anything from this company again, nor will I recommend them to friends.
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2002\08\02@181934 by Russell McMahon

face
flavicon
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> In other words, if a company sends a wrong or defective product, even by
> accident, they should pay the full cost of replacement. I will *never*
> order anything from this company again, nor will I recommend them to
friends.

They tell me that if you gets good service you are liable to tell a few
people but if you get bad service you will typically tell 10. Here you are
breaking the average and telling about 2000 :-).

> D. Jay Newman                      !  Live fast,
> jayspamspam_OUTsprucegrove.com                !    Die young,
> http://www.sprucegrove.com/~jay/   !      And leave a flesh eating corpse!

Genetic Engineering must be starting to bite then :-)


       RM

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2002\08\03@021153 by 1?B?c2FtbyBiZW5lZGnoaeg=?=

Well, maybe that isn't the correct term in english. That is NC (numerically
controlled) machine used for making holes and grooves in tool making. You
have steel plate ( future tool) submerged in special oil and copper
electrode attached to the head of the machine. The head moves electrode near
to the plate. An arc is created, it melts away the material  and oil washes
it away. In time you get a hole in the plate, shaped like your electrode.
The machine itself controls current, movement,...

Samo

{Original Message removed}

2002\08\03@053706 by Roman Black

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Russell McMahon wrote:

> If they charge what they said they were going to charge for postage and sent
> what one ordered then there can be little complaint. When they don't send
> what was ordered (assuming one checked first that it was in stock) then
> complaint about the cost is entirely justified - always IMHO of course.
>
> Bent pins are inexcusable and suggest a general lack of concern which could
> suggest other bad practice such as lack of proper antistatic handling. Maybe
> they are trying to discourage his future business :-)


One thing to remember with all devices mailed is
there are two basic mail handling systems;

* Parcel mail is for ANYTHING over 6mm (1/4") thick.
* Letter mail is for letters only, must be under 6mm

The letter mail gets fed into sorting/routing machines,
you may have seen them on TV etc, where they are fed
at high speeds through rubber rollers, machine reads
the postal (zip) codes and routes the letters directly.

Parcel mail is (generally) sorted by hand.

NEVER send chips etc in something that can fit through
a 6mm slot and may be mistaken for letter mail. It will
get squished at high speed by 50 big rubber rollers. :o)
Using a padded bag should be fine.

Now when a professional mail order supply firm makes
basic mistakes like that, THEY KNOW they are sending parts
out through the squisher, and that resistors etc will
probably make it... Executive decisions being what they
are, probably any order under $3 that looks skinny gets
to play "dodge the squisher".
-Roman

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2002\08\03@062520 by Joe Farr

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Roman,
I never knew about the squishing rollers etc.

That explains why my favourite electronics supplier always ships my one-offs in a padded bag and charges me 1.50 post and packing. Something that up till now, has really bugged me.
The more 'reputable' companies should perhaps mention why they insist on padded bags so that uninformed people like me don't get annoyed with them, IMHO.

Thanks for the info.

Joe


{Original Message removed}

2002\08\03@094947 by M. Adam Davis

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If you are interested, the USPS has a document specifying exactly the
kind of forces these things go through and how to avoid them.

I believe the main points are that the letters go under a certian amount
of pressure, and are bent around corners at a certian minimum radius
(5-8inches or so).

There are two ways to make sure it doesn't meet the machine, make it too
long/tall/wide/heavy, or put a specific sticker on it (Though I've seen
stickered mail go through the ringer anyway).  I suspect it's all
automatically presorted by machine according to size.

-Adam

Joe Farr wrote:

{Quote hidden}

>{Original Message removed}

2002\08\03@135904 by Bill & Pookie

picon face
Be sure that when you order a puppy through the
mail, you specify Parcel mail.

Poolie

----- Original Message -----
From: "Roman Black" <KILLspamfastvidKILLspamspamEZY.NET.AU>
To: <RemoveMEPICLISTTakeThisOuTspamMITVMA.MIT.EDU>
Sent: Saturday, August 03, 2002 1:00 AM
Subject: Re: [OT]: Argh! (feel free to ignore)


snip.....
> Executive decisions being what they
> are, probably any order under $3 that looks
skinny gets
> to play "dodge the squisher".
> -Roman
>
> --

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2002\08\03@152303 by Spehro Pefhany

picon face
At 10:18 AM 8/3/02 -0700, you wrote:
>Be sure that when you order a puppy through the
>mail, you specify Parcel mail.

Saw a sign in a California post office that said they
will no longer be accepting live animals.

No more long skinny boxes from the online herpetology supplier..

Best regards,

Spehro Pefhany --"it's the network..."            "The Journey is the reward"
TakeThisOuTspeffEraseMEspamspam_OUTinterlog.com             Info for manufacturers: http://www.trexon.com
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2002\08\03@172354 by Bill & Pookie

picon face
"No live animals" may be because of the new policy
of radiating all packages.  (after they get
squished)  This is good, as now you can send food
through the mail and they will kill all the
bacteria "free of charge" for you.

Pookie

{Original Message removed}

2002\08\03@175547 by Dave King

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At 01:59 PM 03/08/02 -0700, you wrote:
>"No live animals" may be because of the new policy
>of radiating all packages.  (after they get
>squished)  This is good, as now you can send food
>through the mail and they will kill all the
>bacteria "free of charge" for you.
>
>Pookie

Aren't live animals more or less really fresh food? ;-]
Get sterilized and cooked all at the same time.

Dave


The only thing that helps me maintain my slender grip on reality is the
friendship I share with my collection of singing potatoes

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2002\08\03@190558 by Russell McMahon

face
flavicon
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> At 10:18 AM 8/3/02 -0700, you wrote:
> >Be sure that when you order a puppy through the
> >mail, you specify Parcel mail.
>
> Saw a sign in a California post office that said they
> will no longer be accepting live animals.
>
> No more long skinny boxes from the online herpetology supplier..

No more octagonal boxes from Avondale,  Auckland, New Zealand to Hollywood
USA.
(Some of our denizens starred in a movie).



       RM


>
> Best regards,
>
> Spehro Pefhany --"it's the network..."            "The Journey is the
reward"
> EraseMEspeffspaminterlog.com             Info for manufacturers:
http://www.trexon.com
> Embedded software/hardware/analog  Info for designers:
http://www.speff.com
> 9/11 United we Stand
>
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>
>
>

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2002\08\03@190607 by Russell McMahon

face
flavicon
face
> "No live animals" may be because of the new policy
> of radiating all packages.  (after they get
> squished)  This is good, as now you can send food
> through the mail and they will kill all the
> bacteria "free of charge" for you.
>
> Pookie

Plus freely included "Unique Radiolytic Products" as well.  :-)

           `RM

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2002\08\05@044604 by Alan B. Pearce

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>No more octagonal boxes from Avondale,  Auckland, New Zealand
>to Hollywood USA.
>(Some of our denizens starred in a movie).

They might arrive with legs bent or missing :))

In all my time of living in West Auckland, never saw these creatures, except
the one on the second hand store in the Avondale shopping centre :)

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2002\08\05@045640 by Jinx

face picon face
>
> In all my time of living in West Auckland, never saw these creatures,
> except the one on the second hand store in the Avondale shopping
> centre :)

They are still restricted to about a square mile around Avondale
and very rare outside of that. I've seen just one in New Lynn, which
is only up the road. I don't see what is special about the Avondale
area as far as spider habitat goes to stop them spreading. Perhaps
they get run over crossing Great North Road

www.tepapa.govt.nz/our_resources/Bugs/Spider_page/Avondale/Avondale.h
tml

Probably one or two of you will re-appreciate the Argh! in the Subject,
but for spiders, they're cute-ish

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2002\08\05@065733 by Russell McMahon

face
flavicon
face
> >No more octagonal boxes from Avondale,  Auckland, New Zealand
> >to Hollywood USA.
> >(Some of our denizens starred in a movie).
>
> They might arrive with legs bent or missing :))
>
> In all my time of living in West Auckland, never saw these creatures,
except
> the one on the second hand store in the Avondale shopping centre :)

Nor I, alas. They tell me some are as large as dinner plates. I really can't
imagine it.

Marvellous for the Arachnaphobic (and movie makers).


       RM

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2002\08\05@073047 by Alexandre Souza

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> Nor I, alas. They tell me some are as large as dinner plates. I really
> can't imagine it.
> Marvellous for the Arachnaphobic (and movie makers).

       In Amazonia Forest, is a "common" kind of spider. And man, if I see
one of that, I can't even imagine how fast will I run far away from
it!!! Last time I saw a small tarantula, she got her share of heat
from a flame-thrower improvised with a can of WD-40 and a
lighter...Flambed spider for the lunch! :o)

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