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'[OT]: Fix a dead harddrive?'
2002\10\30@155603 by Gary Neal

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Hi,

       Got a HDD that stopped working.  I'd like to get some data off it, but
want to try and do it myself (it's that tinkering thing).  It spins up.  I
do NOT hear the normal scratchy noise like when the heads crash.
       Tried putting it in the fridge for 30 min. and then running it (had a
couple people say this might work).  No luck.
       Tried tapping it on all sides.  No luck.
       So, I bought another drive exactly like it.  First I tried swapping the
electronic board from the good HDD to the bad HDD.  No luck.
       So, I started to get desperate.  I too apart the drives and took the head
units out and swapped them.  No luck.  At this point I have swapped
EVERYTHING from the good drive to the bad drive except the platters and
motor that makes them spin and still have had no luck.  The PC just doesn't
see the HDD there at all.  I can put a good HDD in there and it works fine
(so it's not the PC itself).
       I moved everything back to the good HDD and it still works.  I know the
whole deal about "clean room environment", but hey it still works for now.
       Anyway, does anyone have a clue what to try?  Since I swapped everything,
I can't figure out what's wrong.  Is there something you have to do to make
the new head unit recognize a new set of platters?

Thanks,

Gary

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2002\10\30@164737 by Robert Rolf

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>         Got a HDD that stopped working.  I'd like to get some data off it, but
> want to try and do it myself (it's that tinkering thing).  It spins up.  I
> do NOT hear the normal scratchy noise like when the heads crash.

Well, thats a promising start.

>         Tried putting it in the fridge for 30 min. and then running it (had a
> couple people say this might work).  No luck.
>         Tried tapping it on all sides.  No luck.

Tapping is for when the heads stick to the drive platter.

>         So, I bought another drive exactly like it.  First I tried swapping the
                                    ^^^^^^^^^^^^^^^
INCLUDING the revision level of the electronics??

> electronic board from the good HDD to the bad HDD.  No luck.

A good start but the HD preamps or servo amp may have been toast. A write
amp failure would wipe out the servo sectors and render the platter unreadable.

>         So, I started to get desperate.  I too apart the drives and took the head
> units out and swapped them.  No luck.  At this point I have swapped

You'd have to get the 'home' position -exactly- correct for the drive
to initialize properly. Did it try to move the heads across the platter?
Did it bang them at one end, several times trying to find home track?

> EVERYTHING from the good drive to the bad drive except the platters and
> motor that makes them spin and still have had no luck.  The PC just doesn't

Did they bad platters spin at the correct rate? If one field (or FET) of the
drive motor was out, it shouldn't spin, but if it did, it would
be slow and so the data would not decode properly.

> see the HDD there at all.  I can put a good HDD in there and it works fine

Even with the NEW electronics? Generally a drive will respond to
a 'drive identify' command even if there are problems with the media.
What make/model of drive are you trying to resurrect?

> (so it's not the PC itself).

A reasonable presumption, assuming that when you moved the heads over,
you also moved the matching electronics. Even then, they have
changed the way they write the tracks and so the firmware
won't recognize the old platter format (hence the importance of matching
the revision levels).

>         I moved everything back to the good HDD and it still works.  I know the

Wow. You can fix my dead drives anytime. I did the same as you, but the
Seagate guts simply refused to recognize the platters after the move back.
(the 1.6GB drive were notorious for failure).

> whole deal about "clean room environment", but hey it still works for now.

As long as you keep the big sticky stuff off the media, you can do ok
with a final blast of canned air to clean it off.

>         Anyway, does anyone have a clue what to try?  Since I swapped everything,
> I can't figure out what's wrong.  Is there something you have to do to make
> the new head unit recognize a new set of platters?

I think your problem may be a difference in the media formatting between
the old and the new. Did you try using the New heads with the OLD
electronics in case it was a preamp problem (Connor drives were bad
for servo amp failure).

Do you have a scope that you could use to compare the head signals
between the two drives? If a head controller failed, it could wipe
out the servo sectors with the results that you describe above (new
everything but still no joy). It could also be that you didn't quite
get the home position correct so try again with new heads/old electronics
IF you see that sll heads product correct looking signals. You'll need
at least a 50Mhz BW scope to see the RF envelopes correctly.

Robert

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2002\10\30@175825 by Bob Blick

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Have you tried moving parts from the bad HD to the good one to see which
parts are bad?

In Sympathy,

Bob

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2002\10\30@185941 by cdb

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The motors may spin and the arm may dash about, but will your data
still be easily readable without specialist recovery techniques?

Possibly not - the thing about the clean room environment is NO DUST
- at 5200RPM + and the height or lack of it of the heads from the
platters - a speck of dust would cause similar damage to the platters
as a speck of dust hitting a space craft.

Minute particles could cause the heads to crash or make small pits in
the platter media - rendering recovery of your data - difficult.

On a lighter note - you could try committing a crime - I'm sure the
law enforcement authorities of your area would have access to the
technology required to reconstitute your drive :) I'll look out for
you on Judge Judy!

Colin

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2002\10\30@231118 by Brett Walach

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From: "Gary Neal"
Sent: Wednesday, October 30, 2002 2:44 PM
Subject: [OT]: Fix a dead harddrive?

<snip>
>         Anyway, does anyone have a clue what to try?  Since I swapped
everything,
> I can't figure out what's wrong.  Is there something you have to do to
make
> the new head unit recognize a new set of platters?

I'm no expert...but it sounds like the Master Boot Sector is garbaged up. If
you can just reformat that, it should work again......BUT, it will most
likely format your File Allocation Table and you will not be able to read
anything on the drive anyway. Reformatting the MBS shouldn't touch the file
data if you do it right....so then how do you get at the data?... Well,
software exists out there that is designed to scan you corrupt harddrive for
files, without knowing exactly where they start. Just look for Data Recovery
software. You'll obviously have to run it on a good harddrive, and have the
bad one set up as a secondary master...or something like that.

If the files on your harddrive are very VERY important....I wouldn't even
mess with it yourself. Just bring it to a Data Recovery specialist. I don't
know where you could find one, but they're out there. Expect to pay an arm
and a leg though....they count on the fact that you'd almost *kill* for the
data.

Either way, Good luck! Crashed harddrives are a b*tch.

-Brett

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2002\10\31@171433 by Bob Blick

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Have you tired putting parts from the bad haddrive into the good one, to
figure out what is bad?

Cheers,

Bob

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2002\10\31@232313 by Simon Gerblich

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<snip>
>Well, software exists out there that is designed to scan you corrupt
>harddrive for files, without knowing exactly where they start. Just look
>for Data Recovery software. You'll obviously have to run it on a good
>harddrive, and have the bad one set up as a secondary master...or
>something like that.
<snip>

My Fujitsu MPG3204AH died like this recently and I managed to get
the recovery software from Fujitsu support.  Contact me off list if you
would like more information.  The software works on the MPF and MPG
family of Fujitsu drives.

The software only took a few seconds to run and my hard drive went
from being non-recognisable by the BIOS to fully working again.
I quickly copied all my data off the drive onto another drive and sent
it off for a warranty claim.

Cheers,
Simon

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'[OT]: Fix a dead harddrive?'
2002\11\01@003955 by Dale Botkin
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On Thu, 31 Oct 2002, cdb wrote:

> The motors may spin and the arm may dash about, but will your data
> still be easily readable without specialist recovery techniques?
>
> Possibly not - the thing about the clean room environment is NO DUST
> - at 5200RPM + and the height or lack of it of the heads from the
> platters - a speck of dust would cause similar damage to the platters
> as a speck of dust hitting a space craft.

At 5200RPM (or 3600, 7200 or 10K) dust won't land on the platters to begin
with.  The heads are spring loaded, and THEY won't land either (other than
under abnormal circumstances).  Been working on hard drives since 1980...
spent more hours with exposed spinning platters in downright grubby
environments than I can count.  It's when the drive is at rest that you
need to worry.  Of course I'm talking about short term use; running the
drive for extended periods with no cover will definitely decrease the
service life.

Dale

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2002\11\01@052848 by zantos

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Try http://www.ontrack.co.uk they promise to recover data as long as the
disk is spinning....beware they are VERY expensive. I have not connection
with them.

Also try Powerquest lost&found
http://www.powerquest.com/products/discontinued.cfm.  L&F is discontinued
but available from some retail outlet. I had great success with this S/W
when MBR got destroyed. I managed to recover 95% of my data off my sick
drive.
good luck HTH
z

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2002\11\01@075939 by Gary Neal

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At 02:45 PM 10/30/2002 -0700, you wrote:
{Quote hidden}

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2002\11\01@075947 by Gary Neal

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Nope.  That's a good idea.  I'll try that tonight.

Gary


At 02:57 PM 10/30/2002 -0800, you wrote:
{Quote hidden}

Gary Neal
Research Assistant - Drivetrain Technology Center
Applied Research Laboratory - Penn State University
PO Box 30
Research Building West
North Atherton Street
State College, PA 16801
814-863-5468 (phone)
814-863-6185 (fax)

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2002\11\01@080148 by Gary Neal

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I'm pretty sure I've got the exact same version.  All the numbers on the
board are the same.

It does spin up.  Not sure if it's the correct RPM, but looks and sounds
about right.  Heads move around freely.

The drive is a Fujitsu MPG3409AT.

Thanks,

Gary

At 02:45 PM 10/30/2002 -0700, you wrote:
{Quote hidden}

Gary Neal
Research Assistant - Drivetrain Technology Center
Applied Research Laboratory - Penn State University
PO Box 30
Research Building West
North Atherton Street
State College, PA 16801
814-863-5468 (phone)
814-863-6185 (fax)

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2002\11\01@143635 by Robert Rolf
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Gary Neal wrote:
>
> I'm pretty sure I've got the exact same version.  All the numbers on the
> board are the same.
>
> It does spin up.  Not sure if it's the correct RPM, but looks and sounds
> about right.  Heads move around freely.
>
> The drive is a Fujitsu MPG3409AT.

Then just find the nearest trashcan and drop it in. It sounds like
you've done all you can.

I've had 5! Fujitsu SCSI drives go bad under warranty. Each replacement
died a couple of months after it was installed. I even added a dedicated fan
to the wide open drive space, but to no avail. The power voltages
were fine and the other drives (Quantum and a Seagate) lived until
retirement. Obviously I will never buy another Fujitsu (or Seagate but thats
another story) since they have a bad habit of dying young).
When you have a few dozen lab machines running 24/7 you quickly discover
that a manufactures MTBF numbers are so much fiction.

Robert

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2002\11\01@153740 by Dale Botkin

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On Fri, 1 Nov 2002, Robert Rolf wrote:

> I've had 5! Fujitsu SCSI drives go bad under warranty. Each replacement
> died a couple of months after it was installed. I even added a dedicated fan
> to the wide open drive space, but to no avail.

Amen.  My own experience with Fujitsu SCSI drives tells me they should be
avoided if at all possible.  They just simply suck.

Dale

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