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PICList Thread
'[EE]: Strange cell phone behavior'
2007\08\13@212936 by Sean Breheny

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Hi all,

I have a Motorola V276 phone with Verizon service. This is a CDMA
phone, not GSM.

About a week ago, it started doing something very strange. Every night
at about 20 minutes after 9PM, it will make one beep (which is
normally the sound it would make periodically to alert you that you
have a voicemail). For about 1 second during the beep itself, the
little external display shows "Open the flip" and then returns to
normal even if you don't open the phone (it is a flip phone). The
display on the inside shows nothing strange and no
voicemail/SMS/missed call or any other type of indication.

I'm beginning to wonder if someone has hacked my phone somehow!

Any ideas on what might be going on?

Thanks,

Sean

2007\08\14@010247 by Charles Craft

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You got the good beep.
Mine was doing it every morning around 6:22 am - ugh!
(I'm on Verizon, Motorola phone, think it's a V265)

{Original Message removed}

2007\08\14@085406 by Gerhard Fiedler

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Sean Breheny wrote:

> About a week ago, it started doing something very strange.
> [...]
> Any ideas on what might be going on?

Maybe a reboot is in order? :)

Gerhard

2007\08\14@093558 by Xiaofan Chen

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On 8/14/07, Gerhard Fiedler <spam_OUTlistsTakeThisOuTspamconnectionbrazil.com> wrote:
> Sean Breheny wrote:
>
> > About a week ago, it started doing something very strange.
> > [...]
> > Any ideas on what might be going on?
>
> Maybe a reboot is in order? :)
>

Or maybe a firmware reload. Now many phones have buggy firmware.

2007\08\14@101725 by Herbert Graf

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face
On Tue, 2007-08-14 at 21:35 +0800, Xiaofan Chen wrote:
> On 8/14/07, Gerhard Fiedler <.....listsKILLspamspam@spam@connectionbrazil.com> wrote:
> > Sean Breheny wrote:
> >
> > > About a week ago, it started doing something very strange.
> > > [...]
> > > Any ideas on what might be going on?
> >
> > Maybe a reboot is in order? :)
> >
>
> Or maybe a firmware reload. Now many phones have buggy firmware.

Hehe, very true. Cell phones have had firmware bugs for as long as there
have been cell phones IMHO.

My first cell phone (Ericsson CA638) had a few bugs, the worst was a
true horror. Supposedly, when they wrote the firmware there was some
counter or something that they didn't make big enough. The result was
after a certain LARGE number of hours of use, the phone would no longer
detect a signal, permanently. It took a few years, but three of these
phones I and my family had ALL died the EXACT same way (no signal, even
though there was lots of signal).

I don't know if this bug was specific to the phones my provider was
giving out, or if this was more widespread across that model. Supposedly
there was a newer firmware available that fixed the problem, but my
provider didn't have either it or the equipment to install it.

Fortunately, with the pace of cell phones at the time 3 or 4 years meant
the cell phone was so out of date it needed replacing anyways (aside
from lacking many of the newer features, the battery after 3 or 4 years
is almost universally crap). Still, by far the worst firmware bug in a
retail device I've ever owned. TTYL

2007\08\14@103013 by alan smith

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many years ago on some provider...cant recall who now....they would do that when testing the system...it was voicemail issues, as this was before texting n such.

Xiaofan Chen <xiaofancspamKILLspamgmail.com> wrote:  On 8/14/07, Gerhard Fiedler
wrote:
> Sean Breheny wrote:
>
> > About a week ago, it started doing something very strange.
> > [...]
> > Any ideas on what might be going on?
>
> Maybe a reboot is in order? :)
>

Or maybe a firmware reload. Now many phones have buggy firmware.

2007\08\14@103429 by Marcel Duchamp

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Herbert Graf wrote:
{Quote hidden}

What makes you think that was a bug?

2007\08\14@103847 by David VanHorn

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I wonder when we will see the first documented case of  "X percent
(randomized) will die per month starting 1 week after the warantee" in
firmware.

2007\08\14@114711 by Alan B. Pearce

face picon face
>My first cell phone (Ericsson CA638) had a few bugs, the worst
>was a true horror. Supposedly, when they wrote the firmware there
>was some counter or something that they didn't make big enough.

This wasn't a bug, it was built in obsolescence ;))))

2007\08\14@121041 by Herbert Graf

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On Tue, 2007-08-14 at 07:34 -0700, Marcel Duchamp wrote:
{Quote hidden}

Well, first off three phones dieing in exactly the same way within a few
months of each other clearly pointed to it being a design issue (that's
aside from the numerous reports I read from other owners of that model
dieing in exactly the same way).

Second, the fact that research indicated a firmware update fixed the
problem was a good indicator that the design issue was the firmware.

Finally, the techs at my provider specifically told me it was a firmware
problem, that there was a newer firmware that fixed the problem (which i
had already determined myself, which is why I was talking to them) and
that they didn't have the equipment to flash my phone but would
graciously be willing to sell me a new phone...

It's not that hard to believe IMHO. There's only so much testing one can
do, and sheer "number of hours" testing is very hard to accelerate on a
"full up" design. The cell phone market is so fast paced, I'm certain
bugs like this are MUCH more common then we think. Fortunately for the
cell phone makes, many people don't keep their cell phones long enough
to notice these sorts of issues.

TTYL

TTYL

2007\08\14@125818 by Michael Rigby-Jones

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>On Tue, 2007-08-14 at 07:34 -0700, Marcel Duchamp wrote:
>>
>> What makes you think that was a bug?


>On 14 August 2007 at 17:11 Herbert Graf replied:
>
>Well, first off three phones dieing in exactly the same way
>within a few months of each other clearly pointed to it being
>a design issue (that's aside from the numerous reports I read
>from other owners of that model dieing in exactly the same way).


I think Marcel was implying it was not so much a bug as a deliberate feature ;)

Mike

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2007\08\14@141720 by David VanHorn

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> This e-mail is intended for the person it is addressed to only. The
> information contained in it may be confidential and/or protected by
> law. If you are not the intended recipient of this message, you must
> not make any use of this information, or copy or show it to any
> person. Please contact us immediately to tell us that you have
> received this e-mail, and return the original to us. Any use,
> forwarding, printing or copying of this message is strictly prohibited.

Is this supposed to be a parody?

I must not show it to ANY PERSON, but I must return it to you, and I
can't forward it or print it, or copy it, so HOW was that supposed to
happen?

The unintended recipient shouldn't have to hire a lawyer to comply
with such a thing.

2007\08\14@144922 by Herbert Graf

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face
On Tue, 2007-08-14 at 18:01 +0100, Michael Rigby-Jones wrote:
> >On Tue, 2007-08-14 at 07:34 -0700, Marcel Duchamp wrote:
> >>
> >> What makes you think that was a bug?
>
>
> >On 14 August 2007 at 17:11 Herbert Graf replied:
> >
> >Well, first off three phones dieing in exactly the same way
> >within a few months of each other clearly pointed to it being
> >a design issue (that's aside from the numerous reports I read
> >from other owners of that model dieing in exactly the same way).
>
>
> I think Marcel was implying it was not so much a bug as a deliberate feature ;)

Oh, hmm, didn't see it that way! :)

2007\08\14@150856 by Robert Rolf

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David VanHorn wrote:
>>This e-mail is intended for the person it is addressed to only. The
>>information contained in it may be confidential and/or protected by
>>law. If you are not the intended recipient of this message, you must
>>not make any use of this information, or copy or show it to any
>>person. Please contact us immediately to tell us that you have
>>received this e-mail, and return the original to us. Any use,
>>forwarding, printing or copying of this message is strictly prohibited.
>
>
> Is this supposed to be a parody?
>
> I must not show it to ANY PERSON, but I must return it to you, and I
> can't forward it or print it, or copy it, so HOW was that supposed to
> happen?
>
> The unintended recipient shouldn't have to hire a lawyer to comply
> with such a thing.

Just because is says something idiotic, doesn't mean you have to comply
with it. Fundamentally All contracts require 'consent', and 'consideration'.
e.g. something of value to be paid.
Since neither criteria is met here, you can blow this footer off with impunity.
It is the SENDERS responsibility to ensure that the correct mailing address is used.
And since the message itself is NOT tangible, none of the property ownership
laws apply either.

IANAL but have dealt with enough of them to have learned useful stuff.

Robert

2007\08\17@153505 by Rich Mulvey

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Charles Craft wrote:
> You got the good beep.
> Mine was doing it every morning around 6:22 am - ugh!
> (I'm on Verizon, Motorola phone, think it's a V265)
>
>  


  Let me guess - both of you recently installed the Verizon Backup
Contacts application, or set it up on the web.  :-)

  Mine was doing exactly the same thing on my V710.  Turns out that it
was the application that was causing the beep.  Apparently there's no
way to turn it off, either, though you can define a timespan in which
you want it to run.

- Rich

> {Original Message removed}

2007\08\17@161611 by Sean Breheny

face picon face
Wow, Rich. You got it right. Thanks! I did recently install that app.
I bet that's it as I have it set to do the backup in the evening.

One question I have, though, is why the display shows "open the flip"
when the app runs?

I already did a master reset to try to solve the problem. However, I
checked and the app is still installed and set up to run in the
evening so we'll see what happens tonight.

Sean


On 8/17/07, Rich Mulvey <.....richKILLspamspam.....mulveyfamily.com> wrote:
{Quote hidden}

> > {Original Message removed}

2007\08\17@162238 by Rich Mulvey

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face
Sean Breheny wrote:
> Wow, Rich. You got it right. Thanks! I did recently install that app.
> I bet that's it as I have it set to do the backup in the evening.
>
> One question I have, though, is why the display shows "open the flip"
> when the app runs?
>
> I already did a master reset to try to solve the problem. However, I
> checked and the app is still installed and set up to run in the
> evening so we'll see what happens tonight.
>
>  

  No idea why you're getting the message - I didn't get any on the
external LCD for mine.   I only figured it out because I got sick of the
mysterious beep, and noticed one morning that I could just *barely* see
a message on the internal lcd when I started opening the flip.  The next
time it happened, I cracked the flip open just enough to read it, but
not enough for the phone to register it, and saw that it was the Backup
Contacts program.

  I will refrain from commenting on the skills of software developers
who don't provide a way of disabling audio alerts, and who also display
messages that cannot be seen under normal conditions...

- Rich


2007\08\18@004402 by Charles Craft

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Can't see on the phone when I have it scheduled to run
but I do have it loaded. Thanks for clearing this up!

{Original Message removed}

2007\08\19@133129 by wouter van ooijen

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> > This e-mail is intended for the person it is addressed to only. The
> > information contained in it may be confidential and/or protected by
> > law. If you are not the intended recipient of this message,
> you must
> > not make any use of this information, or copy or show it to any
> > person. Please contact us immediately to tell us that you have
> > received this e-mail, and return the original to us. Any use,
> > forwarding, printing or copying of this message is strictly
> > prohibited.
>
> Is this supposed to be a parody?

must be

> I must not show it to ANY PERSON, but I must return it to
> you, and I can't forward it or print it, or copy it, so HOW
> was that supposed to happen?

I always wonder what the "original" of an email is. probably the text
stored in the senders email client. So I must get hold of that one, not
read it, and return it to the sender (without reading even the header).
This is surely [EE]!

Wouter van Ooijen

-- -------------------------------------------
Van Ooijen Technische Informatica: http://www.voti.nl
consultancy, development, PICmicro products
docent Hogeschool van Utrecht: http://www.voti.nl/hvu



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