When using this printer with the Reg/Keypacket form (as well as plain paper) such as when using the printer at the front desk we recommend configureing this printer with the stock tray expanded to Legal size and the reg/key packet stock loaded in it while the fold down tray is used for plain letter sized paper.
During installation the front panel option for "PAPER MENU" "AUX SIZE" should be set to "LETTER" or "LEGAL" as appropriate. The printer automatically senses the size of the paper in the main tray.
Do NOT install the card into the internal card slots under the printer side panel as this may result in the card being damaged or erased.
The card can only be installed one way, but it is difficult to tell which
end is up. Push the card in one way and feel for the connector to engage.
If it comes to a sudden stop instead, pull it out and turn it over.
NOTE: Despite apperances,
THIS FLASH CARD
IS NOT A STANDARD
COMPACT FLASH CARD!
Attempting to use this card in a digital camera or other consumer device
WILL result it damage to both the card and the device.
If the card is erased or needs to be reprogrammed, an update file can be supplied and copied to the printer to reload the e-Forms.
Network connected IP21 printers must first be shared to the network via a workstation before the command line COPY command will work (e.g. COPY <file> <IP address> /B does not work but COPY <file> \\<machinename>\<printername> /B does work).
At the workstation,
The printer will now be available as \\<machinename>\IP21 instead of as LPT1 or any other port name. If you don't know the name of the workstation, you can find it by
Here are the instructions for performing that update once you have received the update email:
COPY A:\file.ALL \\<machinename>\IP21 /B
The printer should display and EFPLUS.COM Update message and then indicate that power needs to be cycled. Turn the printer off, count to 10 and turn the printer back on.
At this point the printer should be programmed and working.
This printer requires a special cable for parallel port connection. That is a IEEE 1284 A to C cable rather than the more standard A to B cable. See: IEEE 1284 connectors for more information and links to purchase the cable.